Legal Information
Privacy Policy
Effective date: 20 September 2026
Introduction
This Privacy Policy explains how Poker Chalet Griffith collects, uses, and protects personal information when you visit our website or interact with our offline poker venue. We are committed to protecting your privacy and handling your data responsibly.
This policy applies to all visitors, customers, and users of our services. Poker Chalet Griffith is located at 64 Northbourne Avenue, Canberra ACT 2612, Australia, and our website domain is https://pokerchaletgriffith.com.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and any messages you send through contact forms or event inquiries.
- Contact details: your name, email address, and phone number when you book a table, inquire about private poker events, or contact us.
- Booking information: details related to poker table reservations, tournament entries, and private event requests.
- Communication records: messages, feedback, and preferences you share with our team.
- Technical data: IP address, browser type, device information, and pages visited, collected automatically to improve site performance.
How We Use Your Information
We use your information to respond to inquiries, process bookings, improve our services, and send relevant updates if you have opted in.
- Manage reservations: to arrange poker tables, tournament seats, and private event bookings.
- Provide customer support: to communicate about your bookings, answer questions, and resolve issues.
- Improve our venue and website: to analyse usage patterns and enhance the experience for serious poker players in Canberra.
- Send updates: to share news, event invitations, and relevant information when you have given consent.
Information Sharing and Disclosure
We do not sell or rent your personal information. We may share data with trusted service providers who assist in operating our website and venue, under strict confidentiality agreements.
- Service providers: hosting, analytics, and email communication platforms that process data on our behalf.
- Legal compliance: when disclosure is required by law, regulation, or legal process.
- Protection of rights: when necessary to protect the safety, rights, or property of Poker Chalet Griffith, our guests, or the public.
Data Security
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, or destruction.
- Data is stored on secure servers with restricted access.
- We regularly review our security practices to enhance protection.
- Access to personal information is limited to authorised team members who need it to perform their duties.
Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing activities.
To exercise these rights, contact us using the details provided below. We will respond to your request within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.
We encourage you to review this policy periodically. Significant changes will be communicated through appropriate channels.
Effective date: 20 September 2026
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Phone: +61 403 691 758
- Address: 64 Northbourne Avenue, Canberra ACT 2612, Australia